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Professional Accomplishments
Town of Brookhaven (NY)
NETWORK & SYSTEMS ADMINISTRATOR/ INFORMATION TECHNOLOGY COORDINATOR
(Dept of Finance, Div of Information Technology 2002-Present)
Responsibilities include: analyze IT infrastructure and staff abilities and work assignments; develop methods to improve wide area network and make recommendations for changes in staffing titles, responsibilities and levels. Direct reports 4; indirect 8.
- Reduced helpdesk issued resolution turnaround time by 75%.
- Analyzed, recommended, planned, ands supervised firewall installation.
- Cut expenses and turnaround time for website updates by moving hosting in house.
- Successfully led installation of tax assessment/collection and financial systems on time and on budget.
- Served on relocation committee responsible for renovation of an existing building for new offices.
- Provided, as member of Information Technology Working Committee, a unified set of standards for all IT issues.
- Installed help desk issue resolution system.
Suffolk County (NY)
OFFICE SYSTEMS ANALYST III/ INFORMATION TECHNOLOGY SUPERVISOR
(Dept of Finance & Taxation 1997-2002)
Analyzed systems needs and recommended new methodologies and technologies; managed IT staff. Direct reports 5; indirect 11.
- Saved more than 20 work-hours per week, by developing and maintained new check-printing system.
- Increased productivity and reduced staffing levels by evaluating and proposing modifications to internal clerical and administrative procedures to assure accurate and rapid input.
- Achieved no impact from Y2K issues by analyzing, recommending, implementing and managing operational plan.
- Replaced mainframe terminals with PCs while maintaining connectivity to the mainframe systems and enabled performance of a wider variety of functions per station.
- Delivered to end-users a wider variety of information for analysis with efficient reporting methods.
- Implemented, as project coordinator, a countywide delinquent property tax collection system.
- Spearheaded installation of a countywide help desk issue resolution system.
Magic Carpet Computers
Sound Beach, NY
PRESIDENT
1990 - 1998
Consulted with clients to define needs, create and implement appropriate solutions. Direct reports 2; indirect 3.
- Improved law firm's efficiency and effectiveness by replacing manual and outdated computerized systems.
- Enabled approved staff to connect to the office via modem from offsite connections.
- Enhanced profitability and operational efficiency for auto repair companies by creating inventory and billing database system.
- Assisted carpet companies move from paper inventory and delivery scheduling system to a computerized system.
- Installed financial and inventory systems for more than 20 family businesses, enabling them to cut costs and increase income.
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